Returns & Exchanges

At Gratitude Gift Hampers, we take immense pride in the quality of our curated gifts and want you to be completely satisfied with your purchase. If your hamper arrives damaged or does not meet your expectations, our dedicated team is here to ensure a seamless resolution.

Return Process

• 1.
  Contact Our Team

  Email our support department within 48 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Verification

  Include clear photographs of the damaged items and the original packaging to help us process your claim quickly.

• 3.
  Assessment and Approval

  Our quality control team will review your request and provide a return authorization and instructions within one business day.

• 4.
  Refund or Replacement

  Once approved, we will either dispatch a fresh replacement hamper immediately or issue a full refund to your original payment method.