Frequently Asked Questions
Everything you need to know about gifting with Gratitude.
What types of products are included in your gift hampers?
We curate high-quality, artisanal products ranging from gourmet snacks and premium chocolates to luxury skincare and eco-friendly home goods. Each hamper is designed to reflect a theme of appreciation and mindfulness.
Can I include a personalized message with my gift?
Yes, every Gratitude Gift Hamper comes with a complimentary premium gift card. You can enter your personalized message at checkout, and we will hand-write or print it beautifully for the recipient.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days. You will receive a tracking number as soon as your order is dispatched.
Do you offer corporate or bulk ordering?
Absolutely. We specialize in corporate gifting for employees and clients. Please contact our corporate concierge team via the contact page for customized branding options and bulk pricing.
What is your return policy for gift hampers?
Due to the perishable nature of many items in our hampers, we do not accept returns. However, if a hamper arrives damaged or if there is an error with your order, please contact us within 48 hours for a replacement or refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.